SpeeDee Oil Change & Auto Service

Contacts

Address:
6604 Folsom-Auburn Road, Folsom, CA 95630
Get directions

Website:
speedeeoil.com

Phone number:
+1 916-988-0531

Categories:
Establishment   Car repair  

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Reviews about SpeeDee Oil Change & Auto Service

• Ned Tompkins

  Dec, 01 2017
  ★ ☆ ☆ ☆ ☆
  Simple oil change done on a Friday. 1st ever oil leak noted over weekend. Wife went back on Monday & was told that the plug was faulty (never was mentioned before). Leak again noted on Tuesday/Wednesday. This time I took car back & was greeted by a cheerful "Want an oil change" by the same guy who "fixed" it on Monday. He comes back up from under the car and says the plug was not tightened properly, but if there is another problem, come on back. "Let's hope not. It is obvious that in two trips it wasn't done properly. I really don't want a 4th visit. If I do come back I'll deal with the owner/manager". Manager was doing the windshield and was as uninterested as possible. They left the hood unlatched, but did close the driver's door just before I got in. Amazing customer service!! It leaked again & this time I went under the car at their shop to see for myself. Manager said it wasn't tightened properly & "FIXED" it. I looked at my right front tire, 30" away from the drain plug, & I could see metal braids on the inside sidewall of the tire. Amazed, I said "You guys were under here at least 4 times & no one even bothers to mention this???" (I Bought 4 new tires 15 minutes later)
  Worthless group! You are warned to stay as far away as you can!
  FOLLOW UP:
  Took the car to a client who happens to be one of the top Acura mechanics on the west coast (sadly he's in Elk Grove & I'm in Folsom).
  He called to say that he could turn & remove the plug (for draining the oil) with his fingers, that I was very lucky not to have hit a bump & had it fall out as I drove to Elk Grove! My engine would have fried! Speedee boys stripped the plug by overtightening it!!! I still have the pan if anyone is interested.
  Had to replace the pan. Didn't want to waste anymore time with these incompetent people at Speedee. ABSOLUTELY DEPLORABLE WORK & WORSE customer service!!!
  STAY AWAY if you value your SAFETY!! AWAY AWAY!!

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